FAQ’s

How much does the Fresco weigh and how big is it?

10 pounds
8″ x 9″ x 11″
It can easily be moved room to room, or to your car, boat or RV

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Are there filters to replace?

No.  The Fresco comes with two (2) stainless steel plates you insert into the back of the machine; take them out occasionally, wash, dry, and operate as normal.

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Does the Fresco come with instruction?

Yes…and we have customer support if you need further assistance.

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Does the Fresco run on a regular outlet?

Yes.  You can plug it in directly to a 110/120 volt outlet BUT we recommend use a power surge protector to avoid power disruptions.

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What’s your return policy?

You have 10 days to try the Fresco.
10-29 days – 25% Restocking Fee
30 days – No Returns

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What is the Warranty?

The Fresco Elite comes with a 5 year warranty on all parts.  Please review our warranty card for further details.
https://www.frescohealth.com/documents/


What is the shipping cost?

There is $59 shipping, handling and process for the Fresco Air Purifier.  All other items are weighed and shipped according to USPS services.


Do you have customer service and tech support?

Of course! We have English speaking, knowledgeable customer services reps available to answer your questions.
You may call 877-224-1447 8 am – 8 pm EST